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Structure of the document

The first three sections of the report provide an account of how the company was created, its identity, mission, corporate strategies, sustainability strategies, the key indicators for assessing economic, environmental and social sustainability, and dialogue actions with stakeholders. The fourth section highlights corporate economic returns by means of the methodology based on value added allocated to stakeholders proposed by the GBS. The next sections provide an account of the results achieved for each class of stakeholder, given as performance ratings of a qualitative and quantitative nature and related to the objectives set forth in the previous report and achievement of these.
The objectives for the coming years for each class of stakeholder have been set in line with the company’s strategic planning instruments; in certain cases, future targets of the company have been specified.